MOVE is a 5-hour formal training for bars and event venues that guides you or your security team through safety procedures that can minimize risk for injury, damage and lawsuits. You’ll learn how to use attention, awareness and and a friendly demeanor to prevent most issues before they arise. You’ll also learn the different levels of threats and the appropriate responses from de-escalation to physical ejection as a last resort. MOVE operates under the premise that the best safety officers manage people and personalities–they do not needlessly threaten, insult or hurt guests.
Promote safety and reduce risk through the following techniques and principles:
Early warning signs detection
The best way to prevent a potentially dangerous situation is to develop a keen sense of alert attention towards everyone in the room. In this portion of training, you’ll learn how to diffuse tensions through facial expressions, verbal cues and physical signs that indicate a patron may become aggressive.
Once you detect warning signs, the first line of defense is to de-escalate through verbal diffusion. MOVE training will teach you how to talk with your hands from a safe distance, negotiate with patrons, and avoid words that can trigger increased rage.
Understanding pre-assault cues
Sometimes human behavior is outside of your control which is why you need to learn the warning signs of violence. In MOVE training, we’ll review the exact hand gestures, feet positions, stances, sounds, and actions that indicate it may be time for the security team to initiate a response.
6 Levels of conflict response
In MOVE training we emphasize the fact that human safety and property protection are the first and second priorities. That’s why we review 6 levels of responses that venue securitys and security professionals should take to appropriately handle the level of threat. We’ll emphasize friendliness, dialogue, and safe removal as the first six lines of defense. Then we’ll review safe counter moves and last resort procedures–only in response to immediate physical threats. Understanding the legal limits to the use of force is also vital to this training.